Delivery
How much does delivery cost?
Delivery is free on every order within Pakistan.
Do you deliver to my city?
Yes. We deliver to Lahore and every city in Punjab, including Faisalabad, Rawalpindi, Gujranwala, Multan, Sialkot and Bahawalpur, and to Islamabad, Karachi, Peshawar, Quetta and the rest of Pakistan.
How long will my order take?
Usually 2–3 working days in major cities and up to 4–5 working days in other areas. Holidays and courier delays can add a day or two.
How do I track my order?
Sign in to your account, or message us on WhatsApp at 0300 0636632 with your order number.
Payment
Can I pay cash on delivery?
Yes. You pay the rider in cash when your parcel arrives.
Can I check the item before I pay?
Yes, please do. Open the parcel in front of the rider and check the item before paying.
Problems and returns
What if the item is damaged, wrong or missing something?
Don't accept the parcel. You pay nothing. Then message us on WhatsApp with your order number so we can sort it out.
Can I return an item after I've accepted it?
No. Because every parcel is checked at the door, we can't take returns or exchanges once a parcel has been accepted. Read the full refund policy.
Other questions
Do you sell wholesale?
Yes. Send us the product and quantity on WhatsApp for a price.
How can I contact you?
WhatsApp 0300 0636632, or use the form on our contact page.